CHICAGO, IL — The International Association of Outsourcing Professionals (IAOP) has honored Senior Vice President at Fidelity Investment Services Robin B. Shahani, for his visionary leadership and lasting impact in sourcing and procurement.
Shahani’s recognition underscores his dedication to building high-performance teams and driving transformation in global operations across the financial services and fintech sectors.
Robin is the son of Maya Shahani and Dr. Bhagavan T. Shahani, MD, PhD, FACP, FAAN, MBA, Professor Emeritus in the Department of Neurology and Rehabilitation at the University of Illinois at Chicago—a legacy of academic excellence and community service that continues to shape his values and leadership.
“To be recognized by IAOP is an incredible honor,” said Shahani. “I’m grateful to be part of a community that values not only business impact, but purpose-driven leadership.”
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With over 25 years of experience spanning fintech, payments, and financial services, Robin has consistently led enterprise-wide initiatives that reimagine the client lifecycle, optimize supply chains, and integrate emerging technologies such as intelligent automation and AI. As a member of FIS’s extended leadership team, he has spearheaded a comprehensive transformation strategy touching Marketing, Sales, Onboarding, Client Services, and Managed Services—delivering measurable value in even the most complex, regulated environments.
In his previous role as Global Chief Procurement and Real Estate Officer, Shahani oversaw more than $4 billion in annual spend and led initiatives that reshaped the company’s workplace experience for over 70,000 employees globally. He is a recognized champion of inclusion, trust, and excellence—hallmarks of the teams he builds and the culture he fosters.
The International Association of Outsourcing Professionals (IAOP) is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. IAOP members and affiliates worldwide engage deeply through conferences, chapter meetings, certification programs, workshops, and social media—all with one goal: better business results. Whether you’re new to collaborative business models like outsourcing or a seasoned expert, IAOP connects you and your organization to a powerful global community and the resources needed to drive meaningful impact.